Find and fix errors and issues you encounter before, during, or after your year end in Sage 50cloud Pastel. Each entry links to a full fix article.

How to use this guide

Find your issue in the list below. Select the linked article for full steps.

The issues fall into three groups:

• Before you start the year end — issues with setup, data, or open batches
• During the year end — errors that appear while the Year End Assistant runs
• After the year end — issues you find in your data or setup once the year end has finished

Issues before the year end

1. Open batches message — you see a message about open batches when you start the Year End Assistant.
2. Quantities don't update — your stock quantities don't reflect a recent stock take.
3. Data integrity errors — the data integrity check finds errors.
4. Runtime errors when you create Period 13 — you see a runtime error when you set up period 13.
5. Financial periods aren't compatible with Tax Manager — You see this error when you set up Period 13.

Issues during the year end

1. This Year and Last Year period counts don't match — The Year End Assistant flags this error.
2. Runtime Error 53 — you see Runtime Error 53 during the year end.
3. Runtime Error 70 or Runtime Error 75 — you see Runtime Error 70 or 75 during the year end.
4. Runtime Error 5 when you open a company — appears after you start the Year End Assistant.

Issues after the year end

1. Incorrect financial periods after the year end — your financial periods show wrong dates after the year end.
2. Data integrity errors after the year end — the data integrity check finds errors after the year end runs.
3. Year end ran in the wrong company — it ran in your original company, not the new one.