This happens when you don't select Run Year End in New Company in the Year End Assistant. Sage 50cloud Pastel then runs the year end in your original company.

The fix involves three tasks:

1. Delete the new company that the Year End Assistant created.
2. Restore your pre-year-end backup to your original company.
3. Re-run the Year End Assistant with the correct option selected.

Delete the new company

1. Press the Windows key + E to open File Explorer.
2. Go to the folder where you save your company data.
3. Find the new company folder created by the Year End Assistant.
4. Confirm this is the new company (not the original).
5. Delete the folder.

Restore your pre-year end backup

1. Open Sage 50cloud Pastel.
2. Open your original company.
3. Select Restore.
4. Browse to your pre-year end backup file.
5. Select the backup file.
6. Select Process.
7. Select OK on the confirmation message.
8. Select Close when the restore finishes.

Re-run the Year End Assistant

Run the Year End Assistant again. When you reach the options screen, choose carefully:

• Create a new company Called— select this
• Do not create a new company — leave this unselected
• Run Year End in New Company — select this. You missed this option the first time

See Process the year end in Sage 50cloud Pastel for the full year-end procedure.

Check the year end ran in the correct company

1. Open the new company.
2. Confirm the financial periods show the new financial year. 
3. Run a data integrity check. See Run the data integrity in Sage 50cloud Pastel: post year end.