You'll see this issue when:

• You've run the year end more than once
• You've enabled the 13th period but haven't selected Use Last Period as First Period

Check your financial periods

1. From the main menu, select Setup, then Periods.
2. Check the Start and End dates. They must show the new financial periods and year.
3. Select OK.

If the dates are correct, you're done. Continue with your other post-year-end tasks.

If the dates are incorrect:

• Restoring the pre-year end backup
• Reviewing the 13th period setting and the Use Last Period as First Period option
• Re-running the year end

See Restoring a backup and Process the year end in Sage 50cloud Pastel.

If you need to add more users or companies to Sage 50cloud Pastel, leave your details, and we'll be in touch.