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Installation result: The installation wizard has failed

Created on  | Last modified on  Highlight Matches

Summary

This article is a guide on Installation result: The installation wizard has failed on Sage 200c VIP, Sage Classic and Sage Premier

Description

During the installation of an update, the user has the option to rebuild the data and make a backup. During the rebuild process, the following error appears:

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Resolution

When running the installation wizard there is an option to tick to rebuild the data files.

It is automatically ticked and selecting this will run a rebuild on all the data files prior to converting them to the new release. There are instances where this process cannot be completed and a message indicates the installation has failed, specifically referring to the rebuild process.

We recommend you do a manual rebuild and once the rebuild has successfully been completed,  proceed to run the installation again, this time unticking the option to rebuild the files.

Click here for more information on  "How do I rebuild files through Command Prompt? "

Click here for more information on "How do I Rebuild files?"