Rebuild data files using the Support Help utilities
Description
Data files can become corrupt due to unforeseen events, resulting in errors such as Status 98. The rebuild function recreates indexed files to restore system functionality.
This method uses the Support Help utility on your Company Listing screen.
Before you rebuild your files:
Ensure all users have exited the payroll application before starting
We recommend backing up your data before performing a rebuild
CAUTION:
The rebuild process will take time to complete and you can't interrupt while running.
Review the utility options under the VUTIL Options section.
Select the option of which files you need to rebuild:
Rebuild All Data Files - rebuilds all files for all companies in the system folder
Rebuild Specific File - rebuilds a specific file mentioned in your error message
Rebuild Specific Company - rebuilds all files for a specific company
Select -R (Recommend) - only use the other options if instructed.
Click Rebuild, then select Yes to confirm all users logged out the system.
Select Yes to replace the original files with the new files. The process opens a Command Prompt window and runs through files to rebuild. Once the process completes, the message "Vutil Rebuild Successful" appears.
Access the payroll company and continue processing.
TIP:
If you receive error messages during the rebuild process, review possible solutions on the Sage Knowledgebase.
[BCB:416:ZADK - Sage Payroll Advanced form (upsell):ECB]
