Data files can become corrupt due to unforeseen events, resulting in errors such as Status 98. The rebuild function recreates indexed files to restore system functionality.

This method uses Command Prompt (also known as DOS) as an alternative to the Support Help utility.

Before you rebuild your files

• Ensure all users have exited the payroll application before starting.
• Always back up your data before performing a rebuild.

Step 1: Locate the application path

1. Right-click your payroll application shortcut on the desktop and select Properties.
2. Click Open File Location.
3. Note the path in the Start in field. You’ll need this to go to the system folder.

Step 2: Open Command Prompt

1. Click the Search icon on the Windows taskbar.
2. Type CMD and select Command Prompt.
3. The default location will display as C:\Users\<username>.

Step 3: Go to the application folder

1. Type cd\ and press Enter to change to C:\>.
2. If your system is on another drive, type the drive letter followed by a colon (for example, V:) and press Enter.
3. Type cd\ followed by the folder path noted earlier (for example, cd\Sage\Premier) and press Enter.

Step 4: Run the rebuild command

1. Type the following command and press Enter:

   vutil32.exe -r -a <filename.pay>

   Replace <filename.pay> with the actual file name in your error.
2. To rebuild all data files, type:

   vutil32.exe -r -a *.pay
   

The command rebuilds all files, and you can continue accessing the application and processing.