| | Rebuild data files using Command Prompt |
| Description | Data files can become corrupt due to unforeseen events, resulting in errors such as Status 98. The rebuild function recreates indexed files to restore system functionality. This method uses Command Prompt (also known as DOS) as an alternative to the Support Help utility. Before you rebuild your files: - Ensure all users have exited the payroll application before starting
- Always back up your data before performing a rebuild
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| Resolution | - Right-click your payroll application shortcut on the desktop and select Properties.
- Click Open File Location.
- Note the path in the Start in field.
You’ll need this to go to the system folder. - Click the Search icon on the Windows taskbar.
- Type CMD and select Command Prompt.
- The default location will display as
C:\Users\<username>. - Type
cd\ and press Enter to change to C:\>. - If your system is on another drive, type the drive letter followed by a colon (for example,
V:), then press Enter. - Type
cd\ followed by the folder path noted earlier (for example, cd\Sage\Premier) and press Enter. - Type the following command and press Enter:
vutil.exe -r -a <filename.pay>
Replace <filename.pay> with the actual file name in your error.
- To rebuild all data files, type:
vutil.exe -r -a *.pay
The command rebuilds all files, and you can continue accessing the application and process. [BCB:416:ZADK - Sage Payroll Advanced form (upsell):ECB] |
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