Where can I find my registration ID or MBR number?

1. Go to Administration then My Account.
2. Look in the top-right hand corner, you'll find your Customer and MBR number.

What is an administrator email address?

This is the admin user or email address that the subscription belongs to.

I've paid online however my profile is inactive?

1. Email proof of payment to [email protected].
2. Ensure you include you MBR or Customer Number.
3. We'll allocate and activate your profile.

Can I set up a recurring payment for my subscription?

Yes, you can set up either a credit card or debit order recurring payment.

For guidance, view the article: Set up recurring payments for your subscription.

Can I make payment using an Electronic Fund Transfer (EFT)?

Yes, but only for annual subscriptions. You can obtain a Bank Verification letter with the banking details. 

Can I get a quote, bundle quote or pro-forma invoice for my renewal?

Yes, email our Renewals team on [email protected].

I've paid my renewal, how can I get my tax invoice?

Email our Renewals team on [email protected].

Does Sage Accounting have a View-Only mode?

No, you must have an active subscription to view and process using Sage Accounting.

Is there a guide on how to manage and pay for my subscription?

Yes there is, view our Manage your Sage Accounting subscription article for guidance.