| Managing your subscription |
Resolution | Recurring Payments - Go to Administration then My Account.
- Select Manage Subscriptions and Payments.
- Click Manage Recurring Payments.
- Select between credit card or debit order.
- If you select credit card, click Add Credit Card.
- Enter your credit card details and click Submit
- If you select debit order, click Setup Debit order and click Continue.
- Enter the OTP you’ll receive via email or text and complete the mandate.
Upgrading your account - Go to Administration then My Account.
- Select Manage Subscriptions and Payments and click Upgrade.
- You can add companies, users, document storage and licences for the four add-on modules.
- Enter how many of the above options you want to increase and click Next.
- Check the details and click Next.
- Enter the accountants referral code if applicable and click Next.
- Enter your details and click Proceed to Payment.
- Click Continue.
- Enter the payment details and submit.
Paying your Account - Go to Administration then My Account.
- Select Manage Subscriptions and Payments and click Pay Now.
- Click Next and select if you want to pay monthly or annually.
- Click Next.
- Enter the accountants referral code if applicable and click Next.
- Enter your details and click Proceed to Payment.
- Click Continue.
- Enter the payment details and submit.
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