NOTE: Ensure that you are in February (for Year End) or August (for bi-annuals) in order to correct this exception, if you are not, please restore back to the applicable period.

1. Navigate to Process, Payslip.
2. On the default tab, enter the code E214.
3. Do a Payroll Run for this employee to finalise the calculation.

Code E214 will auto calculate to match the YTD total of code E114.  If after you have entered the code E214, and you are still experiencing the exception, please make a backup, and do a rebuild totals.

CAUTION: It isessential that the code E214 is not overwritten on either the Default on the benefits tab.  If the override checkbox has been checked please uncheck it.

 NOTE: Adding in the code E214 can have an effect on your PAYE, UIF & SDL – so please file for a correction if you have already done your monthly statutory payments and there are changes.

If your employee was terminated and your code E214 was either not processed, or don’t match the YTD value of code E114, you will have 3 options to resolve this:

• You can restore back to the last period this employee was still active, add in code R700. You will have to recapture all the information for the periods between the period you restored to and the period that you were in before restoring.
• A chargeable datafix can be done, please email [email protected] to arrange this.
• You can exclude this employee from your electronic file, and create a manual certificate for them on E@syfile, however, we at Sage cannot assist you in creating manual certificates in E@syfile.