NOTE: Ensure that you are in February (for Year End) or August (for bi-annuals) in order to correct this exception, if you are not, please restore back to the applicable period.

1. Navigate to Process, Payslip.
2. On the default tab, enter the code R700.
3. Do a Payroll Run for this employee to finalise the calculation.

Code R700 will auto calculate to match the YTD totals of the sum or R110, R111, R112 and R118.  If after you have entered the code R700, and you are still experiencing the exception, please make a backup, and do a rebuild totals.

If your employee was terminated and your code R700 was either not processed, or don’t match the YTD values of the sum of R110, R111, R112 & R118, you will have 3 options to resolve this:

• You can restore back to the last period this employee was still active, add in code R700. You will have to recapture all the information for the periods between the period you restored to and the period that you were in before restoring.
• A chargeable datafix can be done, please email [email protected] to arrange this.
• You can exclude this employee from your electronic file, and create a manual certificate for them on E@syfile, however, we at Sage cannot assist you in creating manual certificates in E@syfile.