How to create a full system backup

How to create a complete backup on Sage VIP Classic or Sage VIP Premier.

With a full system backup, you can quickly restore your program without losing important information, reducing downtime and avoiding costly issues.

Regular backups give you peace of mind and help keep your business running smoothly.

The full system backup process includes both data files and program files.

Always save your backup files outside the system directory, in a safe location.

Make sure no one else is using the system before you start the backup.

Access the backup options:

1. From the Main Menu, select Utilities.
2. Select Backup.
3. Choose Full System Backup or Data Files and Programs (including subfolders).

Configure the backup settings:

1. In the From Directory field, confirm the path to the Sage VIP installation (for example, c:\SageVIP\Payroll).

 CAUTION: If the path is a network location using a Universal Naming Convention (UNC) path (for example, \\server\payroll, the backup will fail. Click here how to correct the path.  

2. In the To Directory field:
   • Choose a location with sufficient disk space
   • Ensure the folder isn’t inside the system directory
   • Avoid using spaces in the folder name
3. In the Backup File Name field:
   • Use a descriptive name for the backup

    TIP: Keep the default filename the system suggests. 

    

Start the backup:

1. Select Continue.
2. Confirm the location and filename when prompted:
   • Select Yes to proceed or No to make changes
3. A Command Prompt (CMD) window will appear to show the backup progress.
4. Wait for the message Backup Successful.

 NOTE: If the backup is unsuccessful, refer to the article ERROR: Backup failed for help.