Summary
Steps to update a new renewal code on Sage VIP Classic and Sage VIP Premier.
Description
The renewal code contains the software licence including the following information:
- The number of employees you can process and pay on the payroll
- The licensed modules you can access
- The registration date
When we create a new license code, you’ll need to update this on the system.
Resolution
Access the renewal screen
- Open your payroll system.
- Verify that you are on the latest version of the software application.
NOTE: Your system version displays at the top-right corners of the Company Listing screen.
- On the Company Listing screen, click Renewal.
Update the new renewal code:
- On the Company Listing Screen, click the Renewal icon.
- The latest renewal code updates automatically
EXAMPLE:
- Click Continue to apply the new renewal code.
- If the code didn't appear in the block:
- Copy the full code your received per email
- Paste the code in the block
- Click Continue to apply the code
EXAMPLE:
TIP: You can generate a new code on the Sage Portal if necessary. Click here for steps.
Review the registration details.
- When you update the new code, review the following details:
- Maximum Amount of Employees (live employees licensed for the system)
- Registration Expiry Date (until which calendar month you can start a new pay period)
- License Modules
NOTE: If any the renewal details are incorrect, contact the Sage Renewals team.