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How to update your renewal code on Sage VIP Classic and Premier

Created on  | Last modified on 

Summary

Steps to update a new renewal code on Sage VIP Classic and Sage VIP Premier.

Description

The renewal code contains the software licence including the following information:

  • The number of employees you can process and pay on the payroll
  • The licensed modules you can access
  • The registration date

When we create a new license code, you’ll need to update this on the system.

Resolution

Access the renewal screen

  1. Open your payroll system.
  2. Verify that you are on the latest version of the software application.

 NOTE: Your system version displays at the top-right corners of the Company Listing screen. 

  1. On the Company Listing screen, click Renewal.

Update the new renewal code:

  1. On the Company Listing Screen, click the Renewal icon.

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  1. The latest renewal code updates automatically 

EXAMPLE: 

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  1. Click Continue to apply the new renewal code.
  2. If the code didn't appear in the block:
    • Copy the full code your received per email
    • Paste the code in the block
    • Click Continue to apply the code

EXAMPLE: 

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 TIP: You can generate a new code on the Sage Portal if necessary. Click here for steps. 


Review the registration details.

  1. When you update the new code, review the following details:
    • Maximum Amount of Employees (live employees licensed for the system)
    • Registration Expiry Date (until which calendar month you can start a new pay period)
    • License Modules

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NOTE: If any the renewal details are incorrect, contact the Sage Renewals team.