How do I update my renewal code on Sage VIP Classic or Sage VIP Premier?

The Renewal code will determine the number of employees to be added on the payroll, modules licensed and the registration date. When a new code is generated, you will need to update the renewal code.

NOTE: For steps to generate a renewal code on the Sage Portal, click here.

Step 1 - Access you payroll and ensure you are on the latest release

• When you access your system, the version of your payroll will reflect on the top-right of the Company Listing screen
• Click here to view the latest version of your payroll application

Step 2 - Access the Renewal screen to update the new code

• On the Company Listing Screen, click on the Renewal icon

• If the code appears automatically, you can click on Continue for the new renewal code to apply. The system will always retrieve the latest code available.
• EXAMPLE: 

• If the code does not appear in the block:
  • Copy the full code as received on your email,
  • Paste the code in the block.
  • Click on Continue to apply the code
  • EXAMPLE: 

Step 3 - Review the registration details

• Ensure that the following is correct:
  • Site Code
  • Maximum Amount of Employees (live employees allowed to be added to the system)
  • Registration Expiry Date (until which calendar month you can start a new pay period)
  • License Modules

NOTE: If the renewal details are incorrect, please contact the Sage Renewals team.