Summary
How to resolve the error indicating the program file VIPSAL.ACU is missing for Sage VIP Classic or Sage VIP. The error appears after installing a new software update.
Resolution
- Restore the full system backup created before the update process.
- Right-click on the desktop icon.
- Select Open file location.
- Search for the file VIPSALTMP.ACU in the folder.
Remove the file if found.
Close File Explorer. - Open the payroll application.
- Rebuild the data files.
- Close the application.
- Run the update installation again.
- Open the payroll application again.
Confirm the version changed to the new release - When prompted, update all companies to the new version.
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