Skip to content
logo Knowledgebase

Get support with eFiling and e@syFile™ Employer software platforms

Created on  | Last modified on 

Summary

Information on who can assist with actions on the SARS e@syFile™ Employer and eFiling platforms. This includes submissions from Sage VIP Classic, Sage VIP Premier and Sage Payroll Professional.

Description

Who can assist you

 Action Who can assist
 Make a database backup of SARS e@syFile™ Employer   SARS or Business Partner
 Restoring a database in SARS e@syFile™ Employer   SARS or Business Partner
 Downloading or installing e@syFile software or assisting with any technical errors as a result of the download  SARS or Business Partner
 Adding or changing passwords on SARS e@syFile™ Employer   SARS or Business Partner
 Verify all relevant data on your payroll application  Business Partner or Sage
 Correct export validation errors (Test Run, Live Run)  Business Partner or Sage
 Export IRP5 file from payroll software (Test Run and Live Run)

 Business Partner or Sage
 Correct import file validation errors

 Business Partner or Sage
 Cancel certificates on SARS e@syFile™ Employer 

 SARS or Business Partner or Sage
 Capture manual certificates on e@syFile™ Employer 

 SARS or Business Partner
 Revise/restate EMP201 values on eFiling

 SARS or Business Partner
 Complete the EMP501 Declaration on SARS e@syFile™ Employer 

 SARS or Business Partner
 Submit EMP501 electronically via SARS e@syFile™ Employer/eFiling

 SARS or Business Partner
 Generate IRP5/IT3(a) certificates to PDF

 SARS or Business Partner or Sage
 Resubmission of previous tax years

 Business Partner
 Any SARS eFiling related enquiries

 SARS

 

Contact details for SARS

Contact a Business Partner

Finance software that powers strategic growth

Sage Intacct is our most powerful cloud solution for finance leaders. Automate your financial processes, gain instant insights and drive strategic growth.

Find out more

Sage Intacct.