ERROR: 'If Monthly calculated ETI (code 7004) greater than zero, then ... '

Summary

How to resolve the e@syFile Import error 'If Monthly calculated ETI (code 7004) greater than zero, then the Remuneration Paid (code 7002) and Wage Paid (code 7008) and ETI Hours (Code 7007) must be greater than zero for ETI Month XX'

Description

You are importing the IRP5 files for either the Annual or Interim SARS Submission into e@syFile and the import fails.

Cause

  • This error is found in cases where employees were terminated with a previous month date (late termination), and ETI calculated. The users first terminated the record (de-activating the ETI calculation), then remove the payslip values afterwards.
  • We also see this happen when users are paying employees in arrears - the only way to resolve this is to activate "Irregular Hours" on ETI screen.
  • Another case is where the employees were Wage Regulated, and the Wage Code value was zero, and the Actual Wage was also zero (ETI setup incorrectly on Basic Company Information Screen) - employee qualified because they earned the same as the minimum wage (both zero).
  • Users must reconcile ETI values and hours, and would have been able to recognize the invalid ETI values for the terminated employees

Resolution

  • Refer to the employee record mentioned in the error message, and validate on ETI History if ETI was calculated for the period mentioned in the error message
  • In order to correct the ETI value, the ETI Take-on process must be followed to remove the ETI calculated value or correct the Minimum or/and Actual Wage values. For steps on how to do an ETI take-on, click here
  • The user will possibly need to do corrections on the EMP201, or EMP501 during reconciliation process

NOTE:  If you need assistance with the ETI take-on process you can click here to book a consultation.

Solution Properties

Solution ID
200318084845123
Last Modified Date
Wed Dec 03 13:43:20 UTC 2025
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