- You can access Live Chat via the following steps:
- From the Company Listing screen of your payroll application, click the Customer Portal button
 - From your internet browser, go to https://portal.sage.co.za/shp
- Log in to the Sage Portal with your Site Code, registered email address, and password.
 NOTE: If you do not have a password yet or forgot your password, click here for the steps to reset your password.
- Click the Chat icon
 - Select the specific team you want to talk to and click Continue:
- Finance
- Infoslips
- Sage VIP Classic/Premier Payroll Support
- Enter your name, subject of your query, account number (Site Code), and email address
- Click Start Chat to connect to a support consultant
NOTE: Live Chat is ideal for your simple, short questions and queries. For more complex queries, you can use one of the other support channels by clicking here. |