1. Open Control Panel.
2. Select Network and Sharing Centre.
3. Select Change advanced sharing settings.
4. Under Private networks, turn Network discovery on.
5. Under Private networks, turn File and printer sharing on.
6. Under Guest or Public networks, turn Network discovery on.
7. Under Guest or Public networks, turn File and printer sharing on.
8. Under All networks, turn Public folder sharing on.
9. Under All networks, turn Password protected sharing off.
10. Save your changes.

Map a network drive

1. Hold the Windows key + E then select This PC.
2. Right-click Network and click Map Network Drive.
3. Choose a drive letter, then click Browse.
4. Select the machine name where you registered Sage 50cloud Pastel as the server.
   • Sage 50cloud uses the computer name and not the IP address
5. Select the Pastelxx\Xpressxx Folder, where xx represents the version of Sage 50cloud Pastel you're running.
6. Ensure you select the option Reconnect at Sign-in (or Log on).
7. Click Finish.
8. Test access to the mapped drive.
9. Restart your computer if the issue continues.
10. Test access again.
11. Contact IT support if the issue still continues.