Update and approve employee contact details

Summary

Resolution

NOTE:

You can update the employee’s email address and mobile number in your payroll, then synchronised to Sage Self Service.

1. Open the Manager and Employee list.
2. Select Manage then View Personal Details.
3. Expand Contact Details and select the pencil icon.
4. Correct the email address or mobile number, then select Save.
5. Go to Home and Request then New View.
6. Confirm the old and new values, then select Approve Selected.

TIP:

Run a pre-rollout audit to identify employees with missing or invalid email addresses these users fall back to SMS and must have a valid mobile number.

 

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Solution Properties

Solution ID

260819075324377

Last Modified Date

Thu Aug 20 08:25:29 UTC 2026

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