Access to payroll data after you cancel your subscription

How to manage payroll data after cancelling a cloud-based payroll subscription for Sage Payroll Professional.

When you cancel your subscription for cloud-based payroll products, you have 30 days to access and extract your payroll data.

Understand your access period: You have 30 days to access your payroll data after the cancellation date of your subscription. This includes the live, tax year-end and data backups.
Refer to the EULA: For detailed information, refer to the Termination clause in the Sage Subscription End-User License Agreement.
Extract your data:
- You can extract data with the help of your Business Partner.
- Extract payroll data and reports from your live payroll and tax year-end instances.
- Available extracts include:
  - Flexi extracts of fixed and financial data (Excel format)
  - History payslips (PDF format)
  - 12-month reports per employee and company (PDF and Excel format)
  - IRP5 certificate files and reports
Access to data backups: We don’t provide data backups or tax year-end instance data after termination of your license agreement.

NOTE: Desktop products allow you to purchase a licence to own and use the software, while cloud-based products require a subscription.