Skip to content
logo Knowledgebase

How to contact Sage Payroll Professional Customer Support

Created on  | Last modified on 

Summary

How to contact Customer Support team for Sage Payroll Professional. It includes options for live chat, online queries, and telephone support.

Description

If you need assistance with Sage Payroll Professional, there are different ways to get in touch with our customer support team.

Resolution

  • Direct Chat links:
  • Live Chat on the Sage Customer Portal:
    • Visit the Sage Customer Portal website.
    • Log in with your credentials (Site Code, email address and password).
    • Click the Chat icon.
      Chat icon
    • Select the Department. 
    • Enter your details and start chatting with a support representative.

▼ Contact us via Live Chat
  • In-app Chat
    • Click on the Chat icon on any page of your application to access Chat

Image

    • Enter your details and start chatting with a support representative.
  • Direct Chat links:
  • Live Chat on the Sage Customer Portal:
    • Visit the Sage Customer Portal website.
    • Log in with your credentials (Site Code, email address and password).
    • Click the Chat icon.
      Chat icon
    • Select the Department. 
    • Enter your details and start chatting with a support representative.
▼ Log a query online (webform)
  • Direct Log a query link:
    • Open this link to submit your query
    • Complete the webform and click submit to send the details to the Customer Support team
    •  CAUTION: Use the correct Site Code to link the query to your account  
  • Log a query on the Sage Customer Portal
    • Go to the Sage Customer Portal website
    • Log in with your credentials (Site Code, email address and password)
    • Click Support, then Log a Query
    • Complete the webform and click submit to send the details to the Customer Support team
▼ Contact us telephonically