How to contact Customer Support for Sage VIP Classic and Premier

How to contact Sage Customer Support team for VIP Classic and Premier. It includes options for live chat and online query submission.

If you need assistance with Sage VIP Classic and Premier, there are different ways to get in touch with our Customer Support team.

Direct Chat links:
- Contact the Customer Support teams by selecting one of the links below:
- Enter your details and start chatting with a support representative.
Live Chat on the Sage Customer Portal:
- Visit the Sage Customer Portal website.
- Log in with your credentials (Site Code, email address and password).
- Click the Chat icon.
- Select the Department.
- Enter your details and start chatting with a support representative.

Direct Chat links:

Contact the Customer Support teams by selecting one of the links below:
- Payroll Product Support
- Finance Support
Enter your details and start chatting with a support representative.

Live Chat on the Sage Customer Portal:

Direct 'Log a query' link:

Open this link to submit your query.
Complete the webform and click submit to send the details to the Customer Support team.

CAUTION: Use the correct Site Code to link the query to your account.

Log a query on the Sage Customer Portal:

Go to the Sage Customer Portal website.
Log in with your credentials (Site Code, email address and password).
Click Support, then Log a Query.
Complete the webform and click submit to send the details to the Customer Support team.

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Available modules: Leave, Personnel History, General Ledger, Skills, Sage Self Service, Loans, Employment Equity and Job Costing.

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