How to generate a new GUID code for an employee

How to generate a new GUID code for Sage Self Service in Sage VIP Premier and Sage Classic.

You'll need a new GUID code when an employee transfers from one company to another. This prevents duplicate GUID codes, which can cause syncing issues in Sage Self Service.

 CAUTION: Generating a new GUID code can create duplicate records. Use this function with caution. 

 

Step 1 - Clear the employee’s GUID number

1. From the Company Listing screen, click Options.
2. Select ESS Utilities.
3. Click Clear GUID in the Employee Master.
4. Click Continue.

  CAUTION:  Once you create a new GUID code, you can't link the employee record to the original Self Service record again. 

5. Enter the Company Number.
6. Enter the Employee Code.
7. Click Continue.
8. Click Exit to return to the main menu.

 NOTE: After creating a new GUID, upload the employee record to create a new Self Service profile. 

Step 2 - Generate the new GUID code

1. From the Main Menu, click Employee.
2. Select Change Employee.
3. Choose the Employee Analysis Details tab.
4. Tick and untick the Self Service option.
5. The new GUID No will populate for the employee.

Step 3 - Upload the employee profile to Sage Self Service

Follow the steps in the related article: How to upload new or existing employees to Sage Self Service

For troubleshooting, see: Why an employee doesn't appear in SSS