Summary
This article will provide you with the steps on how to resend a PUK number on Sage Infoslips website
Description
When end users request for their PUK number to view their Infoslips or register online
Resolution
- Access the Infoslips website, https://www.infoslips.com/login
- Log in with your Run Administrator Username and Password
- Go to “Recipient Management and History”
- Select your Customer Name on the drop down
- Select the “Contains” bullet
- Then select the filter type: “Recipient Email” or “Recipient Name”
- Enter the Email address if “Recipient Email” was selected or only the Surname if “Recipient Name” was selected in the open block next to filter type
- Click on “Search” and then “Select” the correct user
- Next to the end user’s “Email Address” on the right-hand side, click on “Send PUK”