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Sage Infoslips: How do I resend a PUK number?

Created on  | Last modified on  Highlight Matches

Summary

This article will provide you with the steps on how to resend a PUK number on Sage Infoslips website

Description

When end users request for their PUK number to view their Infoslips or register online

Resolution

  • Access the Infoslips website, https://www.infoslips.com/login 
  • Log in with your Run Administrator Username and Password
  • Go to “Recipient Management and History”
  • Select your Customer Name on the drop down
  • Select the “Contains” bullet
  • Then select the filter type: “Recipient Email” or “Recipient Name”
  • Enter the Email address if “Recipient Email” was selected or only the Surname if “Recipient Name” was selected in the open block next to filter type
  • Click on “Search” and then “Select” the correct user
  • Next to the end user’s “Email Address” on the right-hand side, click on “Send PUK”