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Validation error: "Bank account holder relationship mandatory"

Created on  | Last modified on  Highlight Matches

Summary

This article with guide you to resolve the error message when exporting the IRP5/IT3a report on Sage VIP Classic, Sage VIP Premier, Sage 200c VIP and SAge Business Cloud Payroll Professional

Cause

The field on the Employee Information screen Payment details tab is not completed with the Account Holder Relationship

Resolution

Access the payroll company which contains the employee record indicated on the IRP5/IT3a Errors and Warnings validation report

  • From the company Main Menu, select Employee > Change Employee
  • Select the employee form the Lookup list
  • Click on the Payment Details tab
  • Ensure the field Account Holder Relation is completed with the correct details
    • Own - The bank account is in the name of the employee - complete the employee details in the Account Holder Name field
    • Joint - The bank account is shared with another party - provide the joint account name in the Account Holder Name field
    • Third Party - The bank account is in the name of another party - provide the name of the third party in the Account Holder Name field

NOTE: The account holder name should be aligned with the Account Holder Relationship.