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ERROR: '3718 Amount not equal to the Directive amount'

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Summary

How to solve the IRP5/IT3a validation error on Sage VIP Classic and Sage VIP Premier. The error indicates the amount on the payslip amounts is different from the amount captured on the tax directive.

Description

When creating the IRP5 file from your payroll for mid-year or year end submissions, the error appears on the validation error report.

EXAMPLE:

Image

Cause

Payroll is performing a Mid-year validation using the March - August payroll values. Values after August are not currently included in the calculation.

Resolution

Current work around:

On the employee's Information (IS) screen, under the Statutory Details tab, access the "Details of Directives" button, then remove the value of the directive for the period/s after August.

Complete the Mid-year submission to SARS.

Add the value/s back so that the value on Details of Directives and the payslip balance for year-end (February 2022).