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How can I give access to my payroll users on the Sage Portal?

Created on  | Last modified on  Highlight Matches


This article will show you how to add and give access to my users on the Sage Portal on Sage Pastel Payroll, Sage Business Cloud Payroll Professional, Sage VIP Classic, Sage VIP Premier, and Sage 300 People.


When a new user joins your company, the user should be added to the Sage Portal to get access to support.


 NOTE: Only the Default Administration User can add and remove users on the Sage Portal.

  • Access the Sage Portal
  • Enter the following information:
    • Site Code
    • Email address
    • Password

NOTE: Not sure what your password is or forgot your password? Click here for details to reset your password.

  • Click on My Account
  • Select Maintain Site User Access
  • Click on Add
  • Complete the following fields for the new user:
  • Click on Submit or Close