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How do I update my renewal code on Sage Business Cloud Payroll Professional?

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Summary

How to update a new renewal code on Sage Business Cloud Payroll Professional.

Description

Renewal codes license your payroll application with for the following information:

  • the maximum number of active employees allowed on the payroll
  • modules licensed
  • registration date

When a new code generates, your payroll needs to align.

Resolution

NOTE: For steps to generate a renewal code on the Sage Customer Portal, click here.

The latest licence code automatically updates when you launch your payroll subscription.

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We recommend that you review the following:

  • Maximum Amount of Employees (live employees allowed to add to the system)
    • Available at the bottom of the Company Listing screen
  • Registration Expiry Date (until which calendar month you can start a new pay period)
    • The expiry date appears at the top-right of the Company Listing screen
  • Licence Modules
    • From the Company Listing screen, click Options, and select Licensed Modules

NOTE: If the renewal details are incorrect, contact the Sage Renewals team.