How to reset my password on the Sage Portal

The Sage Portal is a centralised online platform designed to help Sage customers manage their accounts, access support, and stay informed.

Reset your password

1. Go to the Sage Portal.
2. Select Reset Password.

3. Enter your Site Code (your Sage account number).
4. Enter your email address registered with Sage.
5. Select Submit.

 NOTE: If your Site Code and/or email is incorrect or not registered with Sage, you’ll see the notification below: 

Check your email

1. Open the email sent to your registered address.
2. If the email is in your Junk or Spam folder, move it to your Inbox.
3. Select the link in the email to reset your password.
4. Create a new password and confirm it.

Once completed, return to the Sage Portal and sign in using your Site Code, email address, and new password.

Review the article I didn’t receive my 'password reset' email for the Sage Portal if you didn't get the email.

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