Uninstall and reinstall Sage Connected Services

If you receive an error in the payroll software, you can uninstall and reinstall Sage Connected Services. Complete these steps on the computer or server where you've installed the application, and on all connected workstations.

Uninstall Sage Connected Services

1. Close all instances of your payroll application.
2. Open the Control Panel from the Start menu.
3. Set View by to Small icons.
4. Click Programs and Features.
5. Locate Sage Connected Services in the list.
6. Right-click and select Uninstall.

 TIP: If an error occurs during uninstall, search the Knowledgebase for solutions. 

Reinstall Sage Connected Services

 NOTE: Ensure the user profile has full administrative rights. 

Method 1 - Via desktop shortcut

1. Open the payroll application using the desktop icon.
2. The system checks for Sage Connected Services and reinstalls it if required.

Method 2 - Via File Explorer

1. Right-click the desktop shortcut and select Open file location.
2. Locate SCSsetup.exe or SCSinstall.msi (for versions before Release 6.1a).
3. Right-click the file and select Run as administrator.
4. The application reinstalls on the computer or server.