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Can I update my companies to a new release version, if I have already started processing payroll?

Created on  | Last modified on 

Summary

This article will help you determine the consequences of selecting to update your companies' data, if you have already started processing payroll on Sage Business Cloud Payroll Professional.

Description

You have already started processing the payroll for the current pay period, before the new software update was released. 

When you launch the application, you will receive the options Update Now or Later

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Resolution

The update notification message will recommend that all companies should be in a new processing pay period before updating the data.

The recommended selection:

Update Now:

  • You have not started processing for the current pay period in all companies
  • You have started processing, but have no paid any employees, or printed payslips or final reports for the pay period in all companies

Later:

  • You have already paid employees
  • You have printed final reports and close payroll 
  • You have printed payslips
  • Complete your payroll and start a new pay period

CAUTION: If you selected to update your system, even though you have paid employees, and printed final reports and payslips, there is a risk that values can recalculate and might be different, and will require manual reconciliation and balancing of amounts.