Mapped drive not showing when running Pastel as adminIstrator

Summary

In this article provide solution for issue where mapped drive not showing when running Sage 50cloud Pastel Accounting as adminIstrator.

Description

When when running Sage 50cloud Pastel Accounting as adminIstrator the network drive might not be available when trying to register Pastel or activate companies.

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CAUTION: This solution needs advanced Operating System knowledge. Consult your system administrator for help. Sage isn't liable for issues caused by improper changes to the Windows Registry. Always back up your data before applying advanced solutions.

You will then need to make the below changes to your Windows Registry:

•          Close all Open Windows 

•          Hold the Windows Key + R (at the same time)

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•          Type regedit 

•          Select OK

•          Navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System

•          On the right-hand side: Right-click on an empty space, select New and then DWORD (32-bit) Value as illustrated below:

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•          This will create a New Value entry

•          Right-click on the entry and select Rename 


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•          Change the name to EnableLinkedConnections


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•          Right-Click on the new entry, select Modify

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•          Select OK

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•          Close all Windows and restart the PC for the changes to take effect.

Solution Properties

Solution ID
210225144101753
Last Modified Date
Tue Jun 25 13:52:59 UTC 2024
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