Summary
Sage Business Cloud Payroll Professional: This article explains how users can check which modules the payroll is licenced for.
Description
You have tried accessing the General Ledger Control screen but see that it is greyed out and inaccessible. You want to determine why you are unable to access the General Ledger screens.
Cause
If a menu has been greyed out, it means that this particular module may not be available for use within your payroll system.
Resolution
From the Company Listing screen:
- Select Options
- Licensed Modules
All the modules your system are licensed for will be ticked. Which means that any modules not licensed for, will not be ticked.
If you would like more information on any module, contact our sales team for further advice.