ERROR: 'The last Start Of Period Failed'

Summary

We guide you to solve the error " 'The last Start Of Period Failed'. The error appears when accessing a company on Sage Payroll Professional.

Description

During the "Start Of New Period" process, the company moves to a new pay period. All the employee and financial data saves for the period to be accessible for reports and calculation.

When you receive the onscreen message 'The last Start Of Period Failed', you'll need to restore a backup.

Onscreen message when accessing company indicating the 'Start new period' failed.

Cause

The process to start a new pay period The Start of Period can fail due to one of the following reasons:

The browser closed during the process
An unexpected error messages appeared(related to setup or data corruption)
An interrupted connection issues,

Resolution

Follow these steps to restore your previous backup:

Before you restore the backup, we recommend that you do the following:
- Clear browser cache
- Reset users to close any active sessions
Retrieve the backup made before you started the new pay period.
Replace the company data in the live system with the backup you retrieved.

Solution Properties