Summary
This article will provide guidance how to generate a new license code on the Sage Portal for Sage Classic and Sage Premier
Description
The payroll application requires a license code to allow you to work on the payroll. The license includes the registration/subscription date, modules used and the number of employees to be paid and processed on the application.
Resolution
Step 1: Log into the Sage Portal
- Go to https://portal.sage.co.za/
- On the login page, enter your Site Code (available on the Company Listing screen of your application), Primary email address and Password registered with Sage.
- Click on Proceed to continue.
NOTE: If the system was not previously linked to a license code, the Site Code will not be available. Please refer to your latest invoice fro Sage to obtain the Site Code.
Step 2: Select My Account
- From the menu option, click on My Account and select Account Management
Step 3: Licence Code Generator
- Review the Email address
- Tick to Email Licence Code?
- Highlight and copy the Renewal code generated
- Click on Generate Licence Code
Step 4: Access Renewal screen on the payroll
- Access your payroll
- On the Company Listing Screen, click on Renewal
Step 5: Update or license system with new code
- The Renewal screen will display the licensing of the system:
- System type
- SITE code
- Maximum Employees Expiry Date
- Licensed Tax Countries
- Licensed Modules
- If the system has been licensed before, the system will automatically update the new license code (when connected on the Internet)
- If there is no code automatically updated, you can paste the code generated
- Click on Continue to update the license code
- Review the After Renewal information, to confirm the license applied correctly
- Click on Close to exit the Renewal screen