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ETI reflecting on ETI History Report but not on the IRP5/IT3a Report

Created on  | Last modified on  Highlight Matches

Summary

This article is a guide on how to resolve the ETI reflecting on ETI History Report but not on the IRP5/IT3a Report on Sage Business Cloud Payroll Professional

Description

 

ETI was claimed and the values for ETI appears on the EMP501 History Report. When you run the IRP5/IT3a report for multiple companies, no values appear on the report or certificates, and is not imported into e@syFile.

When you run the IRP5/IT3a report for multiple companies, no values appear on the report or certificates, and is not imported into SARS e@syFile.

Resolution

 

Possible Solution

  • All companies included in the multiple company export, should be flagged the same (Company Eligible) on the Basic Company Information Screen, Employment Tax Incentive Tab.
  • Ensure the Employer details are completed correctly (PAYE, SDL and UIF numbers) with no spaces in front of the company name
  • It does not make sense to have some companies with the same PAYE number excluded and some eligible for ETI - all companies need to be flagged the same.
  • Even if the company setup for ETI is different, this is required - individual records can be excluded by unticking the valid ID field