ETI reflecting on ETI History Report but not on the IRP5/IT3a Report

ETI was claimed and the values for ETI appears on the EMP501 History Report. When you run the IRP5/IT3a report for multiple companies, no values appear on the report or certificates, and is not imported into e@syFile.

When you run the IRP5/IT3a report for multiple companies, no values appear on the report or certificates, and is not imported into SARS e@syFile.

Possible Solution

• All companies included in the multiple company export, should be flagged the same (Company Eligible) on the Basic Company Information Screen, Employment Tax Incentive Tab.
• Ensure the Employer details are completed correctly (PAYE, SDL and UIF numbers) with no spaces in front of the company name
• It does not make sense to have some companies with the same PAYE number excluded and some eligible for ETI - all companies need to be flagged the same.
• Even if the company setup for ETI is different, this is required - individual records can be excluded by unticking the valid ID field