How to resolve the IRP5/IT3a validation error on Sage Payroll Professional.
You’re generating the IRP5 files for either the Annual or Interim SARS Submission. You'll receive a message that you have mandatory information outstanding. A report generates a list of errors to review.
You've captured the company's PAYE and SDL reference numbers incorrectly on the Basic Company Information Screen.
- Access the company from the Company Listing screen.
- From the Main Screen, go to Company, then select Basic Company Information.
- Select Basic Company Information tab.
- Review the company name.
Remove any spaces in front of the company name. - Review the PAYE Reference Number.
A PAYE number starts with a 7, and not a 9.
Correct the number if required. - Review the UIF Reference Number.
The UIF reference number is the same as the PAYE, replacing the 7 with an U. - Review the SDL Reference Number.
The SDL reference number is the same as the PAYE, replacing the 7 with an L. - Select Address Details tab.
- Complete address fields, with no spaces in front of any text.
- Select Contact Information tab.
- Complete the IRP5 contact person details, with no spaces in front of any text.
- Select Save to save the changes, and return to the Main Screen.
- Run the IRP5/IT3a validation report to confirm you've resolve the error.
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- Solution ID
- 200723082030120
- Last Modified Date
- Thu Aug 20 11:05:39 UTC 2026
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Product Details
Modules: Payroll solutions
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