How to resolve the validation error "Gross remuneration linked to IRP5 not equal to total taxable income" in Sage Business Cloud Payroll Professional. The system can give this error message during SARS submissions.
This error occurs when generating IRP5 files for annual or interim SARS submissions. It shows a mismatch between gross payment based on IRP5 codes, and total taxable income based on taxability.
Step 1- Calculate the difference
- Review the error report and calculate the difference between the two values shown
- Search for this difference in the employee’s year-to-date (YTD or YTD+) values across all payroll screens:
- ED screen
- DD screen
- XD screen
- OD screen
- If the difference relates to one line, correct it. If split across multiple lines, review each line carefully
Step 2 - Verify payroll definitions
- Check that you've set up the taxability and IRP5 codes correctly on:
- ED screen
- DD screen
- XD screen
- OD screen
- Common issue: You've set a taxable IRP5 code (for example, 3801) incorrectly to Never Taxable
Step 3 - Apply changes carefully
- Changing line definitions recalculates PAYE, SDL and UIF in the current period
- If working in a Tax Year End copy system, apply the same changes in the live system
Step 4 - Check directive numbers for lump sums
- Ensure a valid directive number exists on the IS screen for each line requiring one (for example, IRP5 codes 3608, 3901, 3907)
- If multiple lines have values, you need multiple directives (up to three per tax record)
- Don’t use invalid numbers such as 0000000
Important:
Due to the complexity of this error, Sage Support can only provide guidance. For detailed assistance, book a Professional Services Consultant. [Click here to book a consultation].
- Solution ID
- 200722064332988
- Last Modified Date
- Tue Nov 25 11:01:15 UTC 2025
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Product Details
Modules: Payroll solutions
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