Validation Error: "Gross remuneration linked to IRP5 not equal to total taxable income"

Summary

How to resolve the validation error "Gross remuneration linked to IRP5 not equal to total taxable income" in Sage Business Cloud Payroll Professional. The system can give this error message during SARS submissions.

Description

This error occurs when generating IRP5 files for annual or interim SARS submissions. It shows a mismatch between gross payment based on IRP5 codes, and total taxable income based on taxability.

Resolution

Step 1- Calculate the difference

  • Review the error report and calculate the difference between the two values shown
  • Search for this difference in the employee’s year-to-date (YTD or YTD+) values across all payroll screens:
    • ED screen
    • DD screen
    • XD screen
    • OD screen
  • If the difference relates to one line, correct it. If split across multiple lines, review each line carefully

Step 2 - Verify payroll definitions

  • Check that you've set up the taxability and IRP5 codes correctly on:
    • ED screen
    • DD screen
    • XD screen
    • OD screen
  • Common issue: You've set a taxable IRP5 code (for example, 3801) incorrectly to Never Taxable

Step 3 - Apply changes carefully

  • Changing line definitions recalculates PAYE, SDL and UIF in the current period
  • If working in a Tax Year End copy system, apply the same changes in the live system

Step 4 - Check directive numbers for lump sums

  • Ensure a valid directive number exists on the IS screen for each line requiring one (for example, IRP5 codes 3608, 3901, 3907)
  • If multiple lines have values, you need multiple directives (up to three per tax record)
  • Don’t use invalid numbers such as 0000000

Important:
Due to the complexity of this error, Sage Support can only provide guidance. For detailed assistance, book a Professional Services Consultant. [Click here to book a consultation].

 

 

Solution Properties

Solution ID
200722064332988
Last Modified Date
Tue Nov 25 11:01:15 UTC 2025
Attributes
Product Details
Modules: Payroll solutions
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