How to reset your Sage account password

Summary

How to change your Sage account password for Sage Payroll Professional. Use these steps if you can't remember your password.

Description

Steps to reset your Sage account password if you're unable to log in to your account.

Resolution

  1. Go to Sage Payroll Professional.
  2. Click Log in.
  3. Enter your email address on the Sage account log in screen. 
  4. Click Continue.
  5. Click Forgot password?
  6. Confirm your email address and click Send email.
  7. Access your email account.
  8. Open the email with the subject 'Reset your Sage password'.
  9. Click the link Use this link to reset your password in the email.
  10. A webpage 'Create a new password' opens in your browser. 
  11. Enter your new password.
  12. Renter the new password.

TIP:

The new password needs to be eight or more characters.

  1. Click Reset password.
  2. The onscreen message confirms the password change.
  3. Click Continue. 

Solution Properties

Solution ID
200626135359205
Last Modified Date
Fri Jan 23 11:57:47 UTC 2026
Views
0