How to access Live Chat support

How to access Live Chat support for Sage Payroll Professional.

Have a short, simple payroll query which needs a quick answer?

There is no need to wait in a telephone support queue, when you can chat online with a support consultant for those short, simple queries.

 NOTE: The Live Chat support feature is ideal for simple, short questions and queries.  

There are multiple ways to access Live Chat from within your payroll application, the Payroll Subscription page and on Sage Portal.

• Access Live Chat from the Subscription Pag and payroll 

  • Log into Payroll Professional from https://sagepayrollprofessional.com  
  • Click the Chat icon at the bottom right of the screen

  

  • The option is also available on any screen within your payroll application
• Access Live Chat via the Sage Portal button from your browser

  • Go to https://portal.sage.co.za/ in your browser
  • Log in to the Sage Portal with your site code, primary email address, and password
  • Click Chat to start your chat