Error: "File/Status error 37 User does not authority to access the file. (Open)"

Summary

Sage VIP Classic and Sage VIP Premier: How to solve a File/Status error 37 when you export a file

Description

File or status error messages can appear when performing any function on the payroll system.

The error message will indicate a file name and the error number in the message.


Cause

The error indicates you do not have permissions to create or alter the file mentioned in the error message.

Resolution

  • Select a different location to export the file to, which you have permission to
  • We recommend checking the payroll application folder user permissions to have "Full Control"

Solution Properties

Solution ID
200525025626246
Last Modified Date
Mon Nov 04 07:30:29 UTC 2024
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