Summary
Description
Test Email
Resolution
Step 1:
Log into Sage 300 People application with a Admin account.
Step 2:
Expand Parameters | Notifications | Mail server and then on the right complete SMTP details
Step 3:
Under Mail definition type make sure the default from matches the default from mail server settings for all codes
Step 4:
Then send a test email to an employee in the organization
Step 5:
Then log into SQL Management Studio and on the People Database right click and select New Query
The login credentials for SQL can be obtained from the IT department.
Step 6:
In the New Query window copy and execute below and send us results
-------------------------SCRIPT---------------------------------
SELECT TOP 1000 [MailID]
,[MailFrom]
,[MailTo]
,[MailCC]
,[MailBCC]
,[MailSubject]
,[MailBody]
,[IsBodyHTML]
,[Status]
,[StartDate]
,[DateCreated]
,[Comment]
,[UserID]
,[LastChanged]
,[TMStamp]
FROM [People].[Notification].[Mail]
order by DateCreated desc
-------------END OF SCRIPT TO BE COPIED-------------