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General - Using the Live Chat function

Created on  | Last modified on  Highlight Matches

Summary

Using the Live Chat function on Sage 300 People

Description

The Live Chat functionality gives ease of access to the support centre.  It gives the opportunity to ask queries via the Live Chat Portal.

Resolution

On the Landing pane

Select                Live Chat

Select                In Application / External Window

Complete        All fields marked with an asterisk (*)             

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  • In Application

–       The Chat functionality will open directly from Sage 300 People by using Internet Explorer settings

  • External Window

–       The Chat functionality will open in your default browse, e.g. Chrome, Firefox, Edge, Internet Explorer or Safari