Stop and Start Sage Connected Services

 CAUTION: We advise that you only stop and start the connected services when a guide or agent advises you to do so.  Please allow the natural flow of information to commence.  The Website synchs with the Payroll System once an hour.

TIP: You can view our video here.

Stop Sage Connected Services (SCS):

1. Close down the Pastel Payroll Software
2. Open your computer’s Task Manger (Press Cntr+Alt+Delete and select task manager) 
3. Click on the Details tab (windows 8 and 10 or the processes tab for windows 7)
4. Scroll down and look for an application called SageCSClient.exe:
   
5. Right click SageCSClient.exe and click End Task
6. The below message will appear, click on End Process:
   
7. SageCSClient.exe will now be removed from the Task Manager.  
8. Close the Task Manager.

Start Sage Connected Services (SCS):

1. Click on the magnifying glass next to your Windows Start button.  
2. Start Typing in 'Start'
3. Start Services will now apear in your start menu:
   
4. Click on Start Service - there will be no pop ups and the SCS will appear on the bottom right hand side of your task bar:
   
5. You can now open up your Pastel Payroll System and continue.