Summary
This is a guideline on who can assist with the RSA SARS [email protected]/eFiling submission process
Description
The article provides a guideline on who is responsible to assist you with the submission steps and processes.
Resolution
Contact details for the South African Revenue Services (SARS):
Phone number: 0800 00 SARS (7277)
Websites:
- SARS: https://www.sars.gov.za/
- SARS [email protected]: https://downloads.sarsefiling.co.za/easyfilehome/easyfile.html
- SARS eFiling: https://www.sars.gov.za/
Step | To Do | Who can Assist |
1 | Make a database backup of SARS [email protected] | SARS |
2 | Restoring a database in SARS [email protected] | SARS |
3 | Downloading or installing [email protected] software or assisting with any technical errors as, a result of the download | SARS |
4 | Adding or changing passwords on SARS [email protected] | SARS |
5 | Verify all relevant data on your payroll, e.g. basic company information, personal, details of employees, etc. | Sage |
6 | Correct export validation errors (test run, live run) | Sage |
6 | Export IRP5 file from payroll software (test run, live run) | Sage |
7 | Correct import file validation errors | Sage |
8 | Cancel certificates on SARS [email protected] | Sage, SARS [email protected] |
9 | Capture manual certificates on [email protected] | SARS |
10 | Revise/restate EMP201 values on eFiling | SARS |
11 | Complete the EMP501 Declaration on SARS [email protected]le | SARS |
12 | Submit EMP501 electronically via SARS [email protected]/eFiling | SARS |
13 | Generate IRP5/IT3(a) certificates via PDF | Sage |
14 | Resubmission of previous tax years | Sage, consultation only (click here to book) |
15 | Any SARS eFiling related enquiries | SARS |