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ERROR: 'Certificate Number (Transaction Year) does not match... '

Created on  | Last modified on  Highlight Matches

Summary

How to solve the error 'Certificate Number (Transaction Year) does not match Employer Transaction Year (code 2030) - code 3010'. The error appears when importing the tax certificate file from Sage VIP Classic, Sage VIP Premier, or Sage Payroll Professional into e@syFile™ Employer.

Description

The error occurs when importing the IRP5 file into SARS e@syFile™ Employer. It usually indicates that company dates in a multi-company export are incorrect.

Cause

One or more company’s tax year dates don't match the expected tax year, causing a mismatch during the import process.

Resolution

Follow these steps to correct the dates:

  1. Identify the company with incorrect dates in the multi-company export.
  2. From the Main Menu, go to Company.
  3. Select Basic Company Information.
  4. Click Period Info.
  5. Review the tax year dates to ensure they're correct. For example:
    • Monthly company: Start date: 01/03/2024, End date: 28/02/2025.
  6. Ensure all company dates fall within the same tax year.
  7. If the dates are incorrect, update them accordingly.