Sage Intelligence Reporting: 'You require a license to use the Report Manager program with Sage Intelligence Reporting’ message when opening Report Manager

The following steps explain how to resolve the abovementioned query:

1. Ensure all users are logged out of Sage Intelligence / closing any reports they’re running on their workstations.

2. Log into the company with the Admin agent (or any agent linked to the Evolution company Administration Agent Group).

3. Go to Administration | Sage Intelligence Reporting License Manager.

4. Individually delete all the users found as listed below. 

5. Also, note the following:

The Sage Intelligence License Manager is only available when registered for Sage Intelligence Advanced.

It should be displayed as SIC Advanced on the Help | About screen. 

If you’re only registered for Sage Intelligence Standard, do the following:

1. Contact the Sage Registrations Department to obtain a temporary registration code that includes Sage Intelligence Advanced.

2. Apply the registration code.

3. Apply the above steps to resolve your query.

4. Before or when the temporary registration code expires, contact the Sage Registrations Department to obtain a new registration code according to your current registration profile.