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Warning message: "SDL Reference Number Invalid. Please enter a valid contact number on the Basic Company Information Screen"

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Summary

How to resolve the warning message error "SDL Reference Number Invalid" when you run the IRP5/IT3a report on Sage VIP Classic and Sage VIP Premier.

Description

You are generating the IRP5 files for either the Annual or Interim SARS Submission and instead of creating the IRP5 files the system informs you there is mandatory information outstanding. A report will then print with a list of errors and this error is in the report.

Cause

This usually happens when the incorrect PAYE number has been captured on the Basic Company Information Screen, or the SDL number differs from the PAYE number.

Resolution

  • The SDL reference number is the not the same as the SDL registration number. The SDL reference number is the same as  the PAYE number, but then the first digit (7) is replaced with an L.
  • Ensure the Employer details are completed correctly (PAYE, SDL and UIF numbers) with no spaces in front of the company name
  • The PAYE must start with a 7 (not a 9), and the UIF and SDL reference numbers must be the same as the PAYE number, with the 7 replaced with a U for UIF, and replaced with a L for SDL
  • Complete the IRP5 contact person details, with no spaces in front of any fields
  • Complete the Company physical address fields, with no spaces in front of any of the fields