Summary
Description
You are generating the IRP5 files for either the Annual or Interim SARS Submission, and instead of creating the IRP5 files the system informs you there is mandatory information outstanding. A report will then print with a list of errors and this error is in the report.
Cause
The error message is per employee. IRP5 code 3810 is the perk value that is calculated when an employee has medical aid where the company contributes to the medical aid. The company contribution will reflect on IRP5 code 4474. The YTD+ value on IRP5 code 3810 must be equal to the value of IRP5 code 4474.
Resolution
- This error indicates that another definition code (usually on the ED screen) has been setup where an allowance is paid to the employee for medical aid, using IRP5 code is 3810
- Review the Deduction Definition screen (DD), for any CC taxable IRP5 using IRP5 code 3810
- Review the Perks Definition screen (PD), for changes to existing IRP5 codes that have been replaced with IRP5 code 3810
- If it is an allowance earning, the IRP5 code can just be changed on the Earning Definition (ED)Screen to 3713
NOTE: You may experience this error If the employee's Tax status is set as an Independent Contractor. You are required to review the employee's Tax status on the Statutory details tab and ensure the correct status has been selected.
You may also review the Perks and Company contributions tabs on the HS tab of the Payslip screen. If these values are different, this may cause the error you are experiencing. This might be due to the MTD+ values for the company contribution and perks amounts, not clearing when you roll over from one month into the next month.