Summary
To have a successful Year-End or Mid-Year submission, you need to ensure that you have entered all your company validations in Sage Business Cloud Payroll.
Description
Incomplete Company Validations will hinder you from proceeding with your Year-end or Mid-Year submissions
Resolution
On your Sage Business Cloud Payroll (SBCP) home screen:
- Click the Company tab.
- Click Company details.
- If the company information is incomplete, there will be a green button called IRP5 Validations on the top right-hand side:
- Click IRP5 Validations.
- Immediately a pop-up window will appear underneath the IRP5 Validation button, every validation in the pop-up's field will also become highlighted in red so you can easily find and complete these fields:
- Once all of the highlighted fields have been accurately completed, you can click Save on the bottom right-hand side.
TIP: View the mandatory company fields that need to be entered here. The fields are sensitive to special characters (@#$%*&!) - Ensure that if you are getting a validation message on a field that has been completed, there are no special characters or spaces (between telephone numbers) in this field.